Refund & Cancellation Policy

Refund Policy

At KartoKart, our focus is complete customer satisfaction. In the event, if you find any problem with the quality of our products, we will provide a replacement for the defective products or refund back the money, provided the reasons are genuine. The products that are not up to the quality standards must be returned back to the Delivery Partner. The products must be in the same condition that you receive them and undamaged in any way.

After we receive your item, our team of professionals will inspect it and process your replacement or refund. If the product is damaged in any way, or you have initiated the return after 24 hours have passed, you will not be eligible for a replacement or refund. If anything is unclear or you have more questions feel free to contact our customer support team.

The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

Cancellation Policy

Orders placed can be canceled before your order is processed by KartoKart admin, after which cancellation is not possible.